Delete a Verra Account

Verra accounts can be deleted at any time, along with the associated data.

From the app

Open Settings, then Delete Account. Deletion is completed within 30 days.

Without the app

Send a request to support@verra.app from the email address on the account with the subject line "Delete my account." Verra will confirm the request and complete deletion within 30 days.

What is deleted

Profile information, listings, saved items, followers and following, messages, and analytics identifiers are permanently deleted.

What is retained

Records of completed transactions are retained as required for tax, payment processing, and legal compliance. Stripe retains payment records under its own privacy policy. Retained records are kept only as long as the law requires.