Exclusive to Verra Program Terms

Last Updated: May 29, 2026

These Exclusive to Verra Program Terms ("Program Terms") govern your participation in the Exclusive to Verra program (the "Program") operated by Verra Technology Corporation ("Verra," "we," "us," or "our") on the Verra marketplace platform (the "Platform").

These Program Terms supplement the Verra Terms of Service and are incorporated into them by reference. By enrolling any product in the Program, you agree to be bound by these Program Terms in addition to the Terms of Service. Capitalized terms not defined here have the meanings given in the Terms of Service. In the event of a conflict between these Program Terms and the Terms of Service with respect to the Program, these Program Terms control.

1. Eligibility

To enroll a product in the Program, you must be an approved seller on the Platform with a Stripe Connect account in good standing. We may decline to allow enrollment, or remove a product from the Program, at our discretion.

The Program may not be available at all times. When the Program is not active, the enrollment option will not appear in the product editor, and any prior enrollment has no continuing effect.

2. Enrolling a Product

You enroll a product by marking it as "Exclusive to Verra" in the product editor. Enrollment is voluntary and applies on a per-product, per-listing basis. There is no minimum number of products you must enroll.

Enrollment takes effect immediately upon saving the product. From that moment forward, the exclusivity commitment in Section 3 applies to that product. There is no grace period. If the product is currently listed on any other online channel, you must remove those listings before enrolling, not after.

3. The Exclusivity Commitment

3.1 Scope

When you enroll a product, you commit to selling that specific product or listing only on the Platform. This applies whether the product is offered as a single one-of-a-kind piece or as a batch listing with multiple units of inventory. Slight variation between handmade units of the same listing does not create separate products for purposes of the Program — a single listing is a single product.

The commitment applies to the enrolled listing. Other products you sell, including different listings of similar work, are not affected by enrolling one product in the Program.

3.2 Channels Covered

The commitment covers any website, online marketplace, social commerce surface, or other online sales channel through which the product can be purchased, ordered, or reserved. This includes but is not limited to other handmade or general marketplaces, your own e-commerce site, social media shops and storefronts, and any third-party site that facilitates an online sale of the product.

3.3 Carve-Outs

The Program does not restrict the following:

  • Sales conducted in person, including at craft fairs, markets, studio visits, pop-ups, and similar physical events.
  • Sales through brick-and-mortar retail, gallery representation, or consignment at a physical location, provided the product is not also offered for online purchase through the retailer, gallery, or consignee.
  • Custom commissions and made-to-order work negotiated and fulfilled outside the Platform, provided the resulting piece is not the same enrolled listing.
  • Promotional, editorial, or portfolio display of the product on your own website or social media, provided the display does not offer the product for purchase.

3.4 Disabling Exclusivity

You may un-enroll a product at any time by unchecking "Exclusive to Verra" in the product editor. Doing so ends your exclusivity commitment with respect to that product from that point forward. Un-enrolling does not affect fee adjustments already applied to prior sales of the product.

4. Platform Fee Adjustment

While a product is enrolled in the Program, qualifying sales of that product are subject to a reduced platform fee. The reduction may include the Platform Fee, the Payment Processing Fee, or both, as configured by the then-current Program settings at the time of sale. The reduced fee is reflected in your seller ledger for each affected order.

You acknowledge and agree that:

  • The fee adjustment is a reduction in the fees you owe Verra on qualifying sales. It is not a rebate, payment, or transfer of funds from Verra to you, and Verra does not issue separate compensation in connection with the Program.
  • The adjustment rate may change. Any change applies to sales occurring after the change takes effect.
  • The adjustment is calculated on a per-order basis using the rate and settings in effect at the time the order is placed.
  • If an order is cancelled or refunded in whole or in part, the fee adjustment is reversed proportionally to the refunded portion.
  • No fee adjustment is earned on the portion of any order that results in a chargeback, dispute resolved against the seller, or unrecoverable loss to Verra.
  • No specific dollar amount of adjustment is guaranteed by your participation in the Program.

Verra reserves the right to withhold or reverse fee adjustments that we determine, in our sole discretion, were earned through misrepresentation, bad-faith violation of these Program Terms, or other conduct inconsistent with the purpose of the Program.

5. Monitoring and Enforcement

We may monitor compliance with these Program Terms through any reasonable means, including reports from buyers or other users, our own searches of other online channels, automated tools, and direct inquiries to you. You agree to respond promptly and truthfully to any inquiry from us regarding your participation in the Program.

If we determine, in our sole discretion, that you are or have been in violation of these Program Terms, we may take any action we consider appropriate, including but not limited to:

  • Removing the affected product from the Program and disabling the Exclusive to Verra status on the listing.
  • Removing you from the Program with respect to all of your products and preventing future enrollment.
  • Withholding or reversing fee adjustments as described in Section 4.
  • Suspending or terminating your seller account.
  • Suspending or terminating your Platform account.

We are not required to provide notice before taking action, to follow any particular sequence of steps, or to allow a cure period. The action we take in any specific case does not limit the action we may take in any other case.

6. Tax Responsibility

The fee adjustment described in Section 4 reduces the platform fees you owe on qualifying sales. Your gross transactional revenue, as reported on any 1099-K issued by our payment processor, is unaffected by the Program. You are solely responsible for accurately reporting your sales, fees, and net income to applicable tax authorities. We do not provide tax advice; consult a qualified tax professional with questions about how the Program affects your tax position.

7. No Guarantees

We make no representation, warranty, or guarantee that participation in the Program will result in any particular level of sales, visibility, search placement, promotion, buyer interest, or commercial outcome. The Program is offered as-is. Your participation is at your sole risk and discretion.

8. Relationship to Other Platforms

Verra is not a party to your relationships with other marketplaces, e-commerce providers, social commerce platforms, or any other channel through which you may sell. You are solely responsible for understanding and complying with the terms of those channels, including any obligations related to taking down, modifying, or restricting listings on those channels in order to comply with these Program Terms. We have no obligation to communicate with, on behalf of, or in connection with any other channel on your behalf.

9. Modification or Discontinuation of the Program

We may modify the Program at any time, including by changing the adjustment rate, eligibility criteria, scope of the exclusivity commitment, enforcement practices, or any other aspect of the Program. We may also suspend or discontinue the Program in whole or in part at any time. We will provide notice of material changes, including by updating these Program Terms with a revised "Last Updated" date or through in-app notification.

If the Program is discontinued, fee adjustments already applied to completed sales are not affected. Fee adjustments that would otherwise apply to sales occurring after the effective date of discontinuation will not be earned, regardless of when the product was originally enrolled.

10. Changes to These Program Terms

We may update these Program Terms from time to time. We will indicate updates by revising the "Last Updated" date at the top of this page and, for material changes, by providing additional notice through the Platform. Your continued participation in the Program after changes take effect constitutes your acceptance of the updated Program Terms. If you do not agree with the changes, you must un-enroll your products from the Program.

11. Contact Us

If you have questions about these Program Terms, please contact us at:

Verra Technology Corporation Email: support@verra.app

© Verra Technology Corporation